FAQs

How can I book a Tour?

Contact as by email at info@sormlandadventure.comor  phone call at 0046 761470427 and we will check disponibility and send you the booking form and come back to you as fast as we can with the booking form.

 

Can I get transport from and back to my accommodation?

Sörmland Adventures can arrange transport if required. Ask for disponibility and prices.

 

Do I need previous canoeing or mtb experience?

Not at all, but a good physical condition will help you to feel more comfortable with the activity. Of course, your guide will show you a demonstration and safety briefing prior to the start of your tour, and will assist you throughout  if you have any questions.

 

Are your tours suitable for families?

Yes, being outdoors is always a great family activity! We do, however, ask to ensure that all participants for the mtb tour be at least 1,50 meters high.

 

What should I wear?

We recommend that you wear loose and comfortable clothing. Multiple, thinner layers are preferable, as weather conditions can change rapidly throughout the day. You will have some opportunities to add or remove layers (if needed), so plan to carry them with you in your pack. You may also bring a light rain shell/wind jacket. Try to avoid wearing cotton or denim as these fabrics do not breathe or dry well; choose synthetic (such as dry-fit or wicking materials) instead. Running shoes and sturdy hiking boots work best.

 

Are tours cancelled when it rains?

Not necessarily. Light rain does not suppose any problem to ride mtb or canoeing for the time that activity will last. However, we would not begin a tour if there are adverse storm conditions such as lightning and thunder. 

Do you accommodate large groups?

Yes, we can accommodate large groups (we generally consider eight or more people to be a large group). There are several considerations we take into account when planning these tours, such as the group’s size, level of experience, special needs, client to guide ratio, etc. Please call us to discuss any details when booking a tour for a large group.

 

Do you take online bookings?

No. We do not take online booking because we feel it is important to personally arrange options and find the best tour for you.

 

What is your cancellation policy?

You may cancel your booking by notifying Sörmland Adventures. Cancellation fees, if any, will be determined with reference to the date on which notice of cancellation is received by Sörmland Adventures.

Cancellation of a booked tour:

(a) Cancellation received 7 days or more before the tour in relevant booking: the payments made to Sörmland Adventures in respect of the cancelled tour will be refunded less 300 swedish krona to cover administrative costs.

(b) Cancellation less than 7 days before the tour in relevant booking: Payment will be held by Sörmland Adventures in accordance with these terms, and no further refund will be payable.

  If your guide cancels the tour due to threatening weather, you will receive the 50% of total amount. Oryou will have the option of using the total amount paid on other of our tours during the same year.